Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that information on service and maintenance for its vehicles is readily accessible and user-friendly. Cadillac owners enjoy several tools that make it easy to stay on top of their vehicle's care and understand recommended maintenance schedules.



The Cadillac Owner Center is a complete online portal where car drivers can access detailed information about their particular model. After registering their vehicle, users can sign in to view a personalized account with details on their Cadillac's service plan, service history, and warranty status. The Owner Center also offers downloadable owner’s manuals, instructional videos, and step-by-step guides to assist users handle simple repairs or learn about specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, users can monitor their vehicle’s health by getting alerts about maintenance needs, such as fluid changes, tire rotations, or brake inspections. The app also provides convenient features like remote start, remote locking/unlocking, and the option to book maintenance directly with the preferred Cadillac dealership. For newer models, the app can even offer live data to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard infotainment system that includes maintenance alerts and reminders. When a service is due, the vehicle displays notifications on the dashboard, letting the driver know of required tasks. This system not only helps remind drivers to follow the schedule but also provides detailed explanations of each task, making it easier for drivers to understand the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a significant role in providing service and maintenance information to customers. When drivers visit an authorized dealership for maintenance or repairs, the service team provides a detailed explanation of the recommended services, making sure that owners understand the importance of each task. Additionally, service centers keep an electronic record of every maintenance appointment, enabling users to quickly review their maintenance records for reference.

Printed and Online Resources

Cadillac provides physical owner’s manuals and quick reference guides that outline the vehicle’s maintenance schedule, fluid types, recommended tire pressures, and other important information. For those who prefer digital resources, Cadillac’s website has a dedicated section for service and maintenance where drivers can find articles, videos, and get advice on how to keep their vehicles in peak condition.



By offering a combination of digital tools, in-person assistance, and easy-to-follow resources, Cadillac ensures that owners are well-informed about their vehicle’s service and maintenance requirements, thereby enhancing the longevity of their Cadillac.